Our privacy policy

We do not store credit card details nor do we share customer details with any third parties.

Delivery policy

Delivery of all Machido kits and products will be arranged with you directly.

Our refund policy

We’d be absolutely mortified if you’re unhappy in any way with any of our products and services and we will do everything we can to fix things for you.

But if your still unhappy we will give your money back in full.

Course cancellation policy

We will give you a full refund for any course or training you book so long as you cancel at least one week before the course start.

However, if you do cancel with less than a week to go and you can’t find anyone to replace you then we’ll need to charge you a 15% cancellation charge to help cover our costs.